Welcome to our clinic, we look forward to welcoming familiar and new faces back to visit us!
Please read below to be clear on our firm 72-hour Cancellation Policy, and our non-refundable $75 deposits required to secure all bookings. To keep our business viable, last-mnute cancellation of your booking means forfeiting your deposit, as our dedicated and sought-after treating team are unable to fill timelots wihtout adequat notice. Payment of your $75 deposit / confirmation of your appointment via phone or text signal you agree to our Cancellation Policy.
Once you've made your appointment selection, you'll receive a text, containing the essential pre-visit forms, and within this you'll see it offers the convenience of uploading a 'screenshot' of your Proof of Vacination / Vaccination Passport, to save having to show it to clinic staff on the day of your appointment. You can also opt to simplyk present it to our team members upon arrival too.
You won't need to complete this process with updating your form for all future visits; just your inital return to our clinic!
If you're having any difficulties with completing the form, or if you'd like assistance with anythig at all, we're here to help!
Don't hesitate to get in touch with our friendly team here at the clinic, by calling (03) 9439 0305 during clinic hours.
You can also reach our team directly via e-mail : firstname.lastname@example.org.
From the ECC team cannot wait to welcome you all back to our beautiful clinic!
**Please note: If you have had a COVID-19 vaccination, we CANNOT perform dermal filler treatments, Sculptra or PRP within TWO WEEKS of your vaccination. Anti-wrinkle treatments can be performed irrespective of when your second COVID-19 vaccination was admninistered.
Please schedule your treatment two weeks before or two weeks after a COVID-19 vaccination, or get in touch with us if you're unsure.