Alchemy is a salon that is focused on the client experience, sustainability and professional hair services. We are a 100% plant based + cruelty free salon. We love to call ourselves Universal Hairdressing Specialists meaning everyone is welcome - all hair types, colours, lengths and textures.
Your booking is not confirmed until you have spoken to one of our team members so please wait for either a confirmation text message or phone call before arriving for your appointment. If you do not receive a text/call regarding your appointment, please contact us immediately.
**NEW COLOUR CLIENTS**
Any new colour clients must first book a Colour Consultation prior to booking any hair colouring services and pay a $50 non-refundable deposit to secure the booking.
Currently for our Hotham St salon there is a 6-8 week wait time for colour appointments.
**REFUND POLICY ON DEPOSIT PAYMENTS**
A $50 non-refundable deposit payment is required when booking a colour consultation appointment with us.
Your deposit payment is only refundable in the following circumstance:
- You have not yet attended your colour consultation appointment and you give a minimum of 24hrs notice of cancellation.
If you do not show up to your consultation appointment or less than 24hrs notice of cancellation is given your deposit will be lost, this is to cover the 30 minutes of appointment space that we unable to fill with short notice of cancellation.
The prices you see listed on our service list are a guide only and are subject to change depending on timing/product use/experience level of stylist.
By booking an appointment through our online booking system you therefore agree to comply with these policies and understand that late notice cancellation/no showing can result in cancellation fee's (50% of cost of services booked under your name).